FAQ

Yes, you’re welcome to purchase samples from us for quality assurance. Mixed samples are acceptable as well.

If you would like to design, we will provide a MOQ based on the value. There is no minimum order quantity for OEM projects.

If the materials are sourced from famous brands, the LED lights can last for over 10 years. If you choose ordinary materials, the lifespan is about three to five years.

We often use original chips from Samsung, Osram, Philips, Cree, Seoul, Luminus, Epistar, Sanan.

Sample orders take 1 to 3 business days, while orders for mass production (depending on quantity) take about 30 days.

We can ship the products to you via air, sea, train, DHL, FedEx, UPS, etc. You can also arrange the transportation on your own. Typically, delivery takes 3 to 5 days if you select express. The delivery period is 2 to 4 days if you select air delivery. It will take about 25 to 35 days for delivery if you choose to deliver by train or sea.

Yes, you can get OEM design services from our potent R&D team and design department.

Yes. Before we proceed with production, kindly notify us in writing and verify the design using our sample.

The quality control of our products is very rigorous. Our factory is ISO9001 certified. Every stage of production is carried out in accordance with the specifications.

We will undoubtedly assist our clients in resolving any issues that may arise with our components (apart from design or client-related issues). First, we will replace good products in small quantities of defective goods; for high-value and large quantities, we offer a free warranty, with varying warranty durations for different products. Should the issue stem from our components, we will cover all damages, including labor, shipping, taxes, and other expenses.
Second, we will work with our clients to reach an agreement and compensate them for goods that they can fix in their local area.

T/T, L/C, Western Union, Paypal, Escrow, Credit Card, etc.